Frequently Asked Questions

Everything you need to know about our premium heritage menswear and services.

What is the typical shipping time for international orders?

We offer worldwide express shipping via DHL. Most international orders are delivered within 2-5 business days depending on the destination country.

How do I ensure I choose the correct size for Japanese denim?

Japanese denim often runs small or uses unique sizing scales. We provide detailed measurement charts for every garment; we recommend comparing these measurements against a similar item you already own.

What is your return policy for heritage goods?

We accept returns within 14 days of delivery. Items must be in original, unworn condition with all tags attached. Please note that hemmed jeans are considered final sale.

Do I have to pay import duties and taxes?

For customers outside the European Union, import duties and taxes may be applied by your local customs office. These charges are the responsibility of the recipient.

Do you offer a denim hemming service?

Yes, we provide professional chainstitch hemming using our vintage Union Special machines. You can add this service to your order directly on the product page.

Are the fabrics pre-shrunk or unsanforized?

We carry both sanforized (pre-shrunk) and unsanforized (shrink-to-fit) denim. Each product description specifies the fabric type and expected shrinkage to help you make an informed choice.